Cloudy2Clear Newcastle recently made Mrs Norris of Seaton Sluice very happy indeed when they made a very important discovery installing her new glass – her lost wedding ring!
Branch Manager Tony Telford takes up the story, ‘I’d obviously been to see Mrs Norris previously when we gave her the quote for the job and at that time she had told me about her lost wedding ring. She was understandably upset and I really felt for her. On the day of the installation our fitter, Michael, was literally lifting the new glass from the van to install it into her frames when, as he walked down the drive, he heard a tinkling noise coming from the ground.’
‘He popped the glass down, went back to investigate and there was her ring, he had caught it with his foot! Needless to say Mrs Norris was very happy indeed!’
Mrs Norris is delighted, ‘Not only do my windows now look great but my ring is back safe and sound on my finger. I really can’t thank Tony and Michael enough.’ she said.
So, if you’re looking for a first class service to repair windows which are steamed up, broken or damaged or you have faulty locks, handles or hinges then give us a call on 0800 61 21 118 for a free quotation. We can’t promise to find lost jewellery every time though…!
Cloudy2Clear Reading, Newbury, Slough & West London threw open it’s doors to the public this week with customers already queuing up for their services. As new manager Spencer Harvey put the final touches to the branch his phone has already been ringing!
‘We don’t actually open until Monday and my diary is already full with people who want to see me’, explains Spencer, ‘Cloudy2Clear told me that they were already servicing the area from other branches in the past and that although they were getting to the customers it was a real stretch. Since word has got round that we are opening locally it’s obvious the area has been crying out for a local branch and it’s very reassuring for me as a new manager to find such a fantastic response already.’
Marketing Director Martin Waite agrees ‘Just as with the recent opening of our Essex and East London branch this is another area which we have been keen to get off the ground for some time. Our national marketing indicated that there was a real demand for our services here and the initial local advertising has reinforced that belief. Spencer is a great bloke who will be a great addition to our team and I think the people of the area can be assured that they will receive the highest levels of service in the Cloudy2Clear tradition. I think the branch will go from strength to strength and I wish Spencer and the team all the best.’
So, if you live in the Reading, Newbury, Slough or West London areas and your windows are steamed up, broken or damaged then why not give Spencer and the team a call for a free quotation on 0800 61 21 118 or fill out our contact form by clicking here and he’ll be straight back in touch…
James Watret, manager of Cloudy2Clear Dumfries and Carlisle was delighted to receive an extra special present for his birthday recently, his very own Cloudy2Clear birthday cake!
The cake (pictured above) was presented to him by his family as part of the celebrations, ‘I couldn’t believe it when they brought it in’, says James, ‘It was brilliantly put together and a complete surprise. They even managed to get all the writing in on the side of the van! Although I was rather chuffed that they couldn’t fit a candle for every year! I’ve always said to people that we’re very much a family business and I suppose this goes a long way to proving it as my family obviously feel very much involved.’
James has been running the Dumfries and Carlisle branch for 4 years now and the business is going from strength to strength, ‘I get an awful lot of recommendations from people I’ve done work for and their family and friends. We’re very straight with people and I think they appreciate that. I would also say that since starting I must have saved people in the area tens if not hundreds of thousands of pounds when they realise that they don’t need a whole new window and that I can just replace the glass. It’s a great feeling being in a business that can offer that to people and it gives you a great feeling of job satisfaction and, it muct be said, personal prie. That must rub off on the family or they wouldn’t have done me the cake!
So, if your windows are steamed up, broken or damaged give James a call on 0800 61 21 118 and you may find that in terms of saving money on widow repair that you can, most definitely, have your cake and eat it…