Cloudy2Clear have ridden to the rescue, yet again, of a customer who was about to pay too much money for double glazing repairs. Thanks to a quick response from our Devon operation we managed to save a local lady over £750!! Local manager James Moncrieff takes up the story ‘ The enquiry came from the daughter Ms Fitzpatrick – her mother Ms Wyatt had a clouded window and she had contacted a national Double Glazing Company who had visited and pressure sold her a replacement window.
The mother (an elderly lady) told me that the salesman had started at £1500 and through various discounts reduced the price to £900 so long as she signed up and paid a deposit that day.
My price to her including VAT to replace the unit in Insulating Glass £146.40!
She had already paid a deposit of £180, fortunately she has now managed to get it back…’
Operations Manager Peter Chorlton comments, ‘It’s not an isolated incident. We hear about situations like this right across the country. Fortunately we insist on giving our customers the best value for money possible and we employ tradesmen, not salesmen. There’s no need to pressurise people like this poor lady has suffered. Our quotes take about 15 minutes to complete, on average, and the customer either wants the job doing or they don’t. This way of operating seems to be making us quite unique in the industry and it’s an approach that, not only are we very proud of, but it makes great business sense too as we get loads of repeat business from happy customers.’
So, if your windows are steamed up, broken or damaged don’t have a double glazing salesman sat in your house until midnight. Give Cloudy2Clear a call for FREE on 0800 61 21 118 or complete our enquiry form by clicking here and one of our branches will pop round for a free, NO OBLIGATION quote. And a cup of tea if you are offering!