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Manager, James Moncrieff

Cloudy2Clear Windows, the national double glazing replacement company are delighted to announce the opening of their latest branch in Devon & Cornwall. The new manager, James Moncrieff, is understandably excited to be launching the business in his part of the world.

‘It’s been a long wait but finally we’re off the ground’, says James. ‘We carried out extensive market research into the area and we know that the people of the South West have been in need of our services for some time. We live in an area which not only has extremes of climate but obviously alot of people live by the sea and the salt air can be devastating to the state of double glazing units. I’m looking forward to saving my customers a fortune in terms of the fact that if they have windows which are steamed up, broken or damaged we can just replace the glass, leaving their frames in place. Also, it can get very windy in this area so if your handles or hinges aren’t working properly the window won’t shut, leaving a draught. We can solve that problem too. All without the customer needing the expense of  a new window.’

Situated in Totnes the new branch is ideally placed geographically to cover the area too. ‘I can get to the major population centres in Exeter, Torquay or Plymouth very quickly’, says James, ‘and since I’m just off the A38 getting anywhere in the region won’t be an issue’.

Cloudy2Clear Marketing Director Martin Waite is also anticipating a large response from the area for the new branch. ‘We’ve been looking at the area for some time with an eye to opening in the South West. We knew the customers were there, to be honest. It was always more a case of finding the right person to run the branch and in James I think our customers will find someone who fits our criteria in that he is honest, hard working and very much a details man. We’re extremely confident we’ve recruited someone who is personable and will show our customers the levels of care they deserve. In James we’ve got someone who understood straight from the off that the quickest way for the branch to grow was to deliver the standards of customer care we expect from all our branches. In other parts of the country we get a huge amount of repeat business from satisfied customers and I’m very confident the same will happen here.’