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Double glazing window repairs in Newport & East Valleys

Areas covered - Newport, Monmouth, Chepstow, East Valleys

Manager: Chris Jenkins

Tel: 0800 470 0697

Contact Branch

Cloudy2Clear Windows in
Newport & East Valleys

Wales has an epic past, present and future and we are delighted to offer our service to those living in the outstanding area of Newport, its coastlines and surrounding valleys.

With the rolling valleys of East Wales, the Brecon Beacons National Park, and the Wye Valley, it’s no wonder why so many residents choose to reside in the region. Although the area is rural in parts, our Cloudy2Clear engineers have no trouble reaching customers to provide a free, no-obligation quotation, taking on average no longer than 20 minutes.

If you have steamed-up, misty or failed double glazing, we can help. What’s more, our trusted experts can replace just the glass of your double glazed unit and not the entire frame, which can save you time, energy, and money. If you have other issues with you windows, such as broken hinges, handles, or locks, our local engineers can assist with these too.

Newport and the surrounding area boasts several picturesque market towns including Abergavenny, Monmouth (birthplace of Henry V), Chepstow, and the former coal mining towns of Blaenavon Ebbw Vale and Abertillery.

With a number of sporting venues, such as the Newport Dragons rugby team, the Newport Velodrome (training home to some of the Great Britain Olympic cycling team), and the Celtic Manor resort for the Ryder Cup, the area attracts sporting fans from across the country.

Our engineers have excellent local knowledge. When travelling to visit customers they have developed a fondness of the resident Red Kites that fill the skies, as well as the herds of lambs who are a regular feature amongst the rolling fields.

To ensure your view of the wonderful Welsh scenery isn’t affected, contact your local branch today. Cloudy2Clear is endorsed by the Which? Trusted Trader scheme and has gained over 3,000 reviews giving customers peace of mind that they are working with experts.

Services available at this branch

  • Double glazing

    If you’ve noticed steam or condensation inside your double-glazed windows, it’s time for an upgrade.

  • Locks, handles &
    hinges repairs

    Our engineers can also replace broken locks, handles, seals & hinges.

  • Double glazed
    door repairs

    Do you have failed double glazing? Get in touch with your local experts today for more information.

  • Caravan window

    Views of the UK are there to be loved but often can be spoiled by steamed-up or failed windows.

  • Insulating

    Insulating Glass is up to 3 times more efficient than ordinary glass and over twice the efficiency.

  • Commercial window repair

    Misty double glazing may spoil the view, but it could also be damaging your business in less obvious ways.

  • Conservatory window repair

    Conservatories are a fantastic way to introduce some light into your home so you can relax and enjoy the view. 

  • Broken window repairs

    It’s no secret that broken windows can ruin the aesthetic of your home. The problem is that replacing your entire window due to damaged glass is both expensive and time-consuming. 

  • Velux Window Repairs

    Velux windows are a fantastic way to modernise a room and bathe your home in natural light. However, when things go wrong, they can be expensive to replace.

  • Soundproofing and Noise Reduction

    Your home should be where you can relax and forget about the outside world. 

Frequently Asked Questions

Q: Why should I use Cloudy2Clear?

A: Cloudy2Clear specialise in replacing the glass in double (or triple) glazing when the units are steamed up, etched, scratched or broken. Very few window companies offer this service as they are more interested in replacing the complete window. Cloudy2Clear are the ONLY nationwide glass replacement company, offering our services from an extensive network of local branches.
We will not try to “upgrade” you to a full window replacement that, 99 times out of 100, you will not need or want.
Cloudy2Clear receive our replacement glass from manufacturing organisations which are geared up SOLELY to manufacture hermetically sealed glass units. All units are manufactured to the highest European standard BSEN 1279 (our units are therefore tested to withstand the highest temperatures likely to be experienced in the Mediterranean, to the lowest in Scandinavia ).
All units are supplied with a full 25 years guarantee from the day of fitting.
Given all the above we can offer a superb product at highly competitive prices with the peace of mind of a full guarantee

Q: My local window company said I need a completely new window, is this right?

A: It might be ….. if a (wood) frame is rotten, or there has been physical damage in some way, then a new frame might be needed, but 9 times out of 10 the problem with current double glazing is nothing to do with the frame; it is a failure of the glazing unit, either through physical damage or condensation getting into the unit, and all you need to do is replace the glass.

Q: They tell me the glass units they use are a special size…

A: Obviously it is in their interest to try to sell a full replacement window if they can, but in many cases, there is no need for this expense. There is no secret to sizing in double glazing. We have all the laser measurement tools necessary to make sure our replacement unit not only fits EXACTLY like the original, but uses the same thickness and type of glass (see later).

Q: Who fits the windows? How do you replace windows in wood frames?

A: C2C employ experienced trades people with a track record in the glazing industry. This is especially important in dealing with wooden frames where the glass is held in both with putty and beading. It is vital that any work carried out does not damage the beading which in most cases, we will endeavour to reuse so that there is no need to paint or stain the frame after the work is carried out.

Q: What if I don’t want all my windows done at one time?

A: No problem. A Cloudy2Clear glazier will come and measure the window or door you are interested in replacing, and once fitted will then map out your house in terms of other double glazed units in windows and doors. It will only take 20 minutes or so. This gives us both a record of the sizes and types of glass you have in your property …..at any time in the future all you need to do is refer to your copy of the plan and say you would like door “x” and window ”y” replaced. We can manufacture and install immediately without the need for any further disruption, or waiting in for unnecessary visits
This is perhaps the best way to test our services, and to ensure we keep our promises. We do not expect a customer to invest everything with us right from the outset.

What our Newport and East Valleys customers think

"Very satisfied
Excellent service from start to finish. Prompt arrival for the initial quote service. Excellent quality of work and service, when fitting the product. I would recommend 'Cloudy 2 Clear Windows'."

Kevin - Gwent 21/01/2018

"Courteous and professional
Rob replaced 4 "blown" windows. From initial contact, quote and completion of job, he was courteous and professional. I would fully recommend him for replacement. Windows which are substantially cheaper than replacing the whole unit."

Tom - Gwent 30/09/2018

Very efficient and polite man will recommend this service.